Shipping & Returns
Shipping Policy
Processing Time
All orders are processed within 1–2 business days. Once your order ships, you’ll receive a confirmation email with tracking details so you can follow your package every step of the way.
Shipping Zones & Rates
Canada
- Standard Shipping (7–12 business days) — Free
- Expedited Shipping (5–7 business days) — $18.99
United States
- Standard Shipping (7–14 business days) — $20.00
- Expedited Shipping (14–21 business days) — $10.00
🌍 International Shipping
(Australia, Austria, Belgium, and 23+ other countries)
- Standard Shipping (5–7 business days) — $15.00
- Expedited Shipping (7–12 business days) — $5.00
Important Notes
- Shipping times are estimates and may vary due to customs, carrier delays, or holidays.
- All times refer to business days (Monday–Friday) and exclude weekends and public holidays.
- International customers are responsible for any customs duties, taxes, or import fees charged by their country.
Order Tracking
As soon as your order ships, you’ll receive a tracking number via email. You can use this number on the carrier’s website for real-time tracking updates.
Return & Exchange Policy
Our Promise
We want you to love your Stay Wavy Apparel purchase! Because of the nature of our products, we’re unable to accept returns or exchanges — unless the item arrives defective or damaged.
Defective or Damaged Items
If your order arrives damaged or has a manufacturing issue, please contact us within 7 days of receiving it. We’ll gladly offer a replacement or full refund.
How to Report a Defective Item
- Email our team at info.staywavyapparel@gmail.com
- Include your order number and photos clearly showing the defect or damage.
- Our team will review your request and arrange a replacement or refund as applicable.