Shipping & Returns
Shipping Policy
Processing Time: Orders are typically processed within 1-2 business days. You’ll receive a confirmation email once your order is shipped, including tracking information.
Shipping Methods: We offer a variety of shipping options to suit your needs:
- Standard Shipping (7-10 business days)
- Expedited Shipping (5-7 business days)
Please note: Shipping times may vary depending on your location and any potential delays caused by the carrier.
Shipping Fees:
- Standard Shipping: Free
- Expedited Shipping: $10
International Shipping: We currently offer international shipping to select countries. International shipping costs are calculated at checkout and may vary based on your location.
Order Tracking: Once your order has been shipped, you will receive an email with a tracking number. You can track your order directly through the carrier’s website.
Return & Exchange Policy
Our Goal: We want you to love your Stay Wavy Apparel purchase! However, due to the nature of our products, we do not accept returns or exchanges unless the item is defective or damaged.
Defective or Damaged Items: If your item arrived damaged or has a manufacturing defect, please contact us within 7 days of receiving your order. We’ll be happy to offer a replacement or issue a full refund.
How to Report a Defective Item:
- Email our customer service team at info.staywavyapparel@gmail.com with your order number and photos of the defective or damaged item.
- Our team will guide you through the process and send a replacement or refund as applicable.